Forms & policies
The documents and details that help keep your service running smoothly.
Forms & documents
Download the form you need and contact the office for help completing or returning it.
Water Users Agreement
Contact the office to request a Water Users Agreement and confirm what you need to start service.
Starting new serviceBilling & service policies
Monthly billing and due dates
Bills are due on the 5th. A $2 late fee applies after the due date. A missing bill does not suspend payment obligations.
Disconnection and restoration
Accounts unpaid 60 days after the due date may be disconnected and charged a $30 delinquent fee. Full payment of the account and fee is required for restoration. Call the office to arrange reconnection.
Meter and service requirements
Apply and pay the required charges before using a meter. Do not remove a service lock or tamper with a meter. Separate service locations need individual meters and agreements.
Returned payments and closed bank accounts
Returned payments incur a fee and may lead to disconnection if unresolved. The published policy also provides for termination when the bank reports a closed account. Contact the office promptly about any payment problem.
For the complete terms, refer to the published SCWA policies or contact the office.