Serving Sumter County, Alabama since 1973Mon–Fri · 8:00 am–4:45 pm(205) 652-9394

Water service & rates

Starting service, planning a move, or understanding a bill? Start here.

Start water service

Call our office to confirm service availability at your property and request a Water Users Agreement. Bring a photo ID and arrange payment of the required deposit and connection fees.

If you rent or lease your home, a completed landlord agreement is also required. Each service location needs its own agreement and meter.

Download the landlord agreement

Service depends on access to an existing water main. Contact the office to confirm the requirements and charges for your property before applying.

Published water rates

Effective January 1, 2024

Residential

Monthly useRate
First 2,500 gallons$21.50 minimum
Each additional 1,000 gallons$8.50

Commercial & industrial

Monthly useRate
First 10,000 gallons$63.50 minimum
Each additional 1,000 gallons$8.50

This is the schedule published on the existing SCWA website. Contact the office to confirm charges for your account.

Service fees

ServiceFee
New water service$600
Deposit$150
Return meter$150
Name change$150
Delinquent account$30
Returned check (NSF)$30
Returned-check lock fee$40
Pressure regulator installation$75
Meter box replacement$30
Meter tampering$100
First illegal usage$450
Second illegal usage$950

Fire hydrant use

Initial fee: $300. Use of 0–10,000 gallons: $63.50.

SCWA does not provide fire protection. Its system is intended for drinking water and cannot supply the water volume required for fire suppression.

Read service policies